Tackeling stress in the workplace is a challenge that most managers face on a daily basis
Call centres by their very nature are demanding environments
- Work-related stress accounts for over a third of all new incidences of ill health.
- A HSE survey of work-related stress indicates that each case leads to an average of 30.9 working days lost.
- A total of 13.5 million working days were lost to work-related stress, depression and anxiety in 2007/08.
The Physical symptoms of Work related stress can include:-
- excessive tiredness
- aches and pains
- muscular tension
- dizziness
- headaches
- palpitations
To benefit your business
As well as reducing sickness absence costs to an organisation, tackling stress can have a positive effect on:
- Employee commitment to work;
- Staff performance and productivity;
- Staff turnover or intention to leave;
- Staff recruitment and retention;
- Customer satisfaction; and
- Organisational image and reputation.
Massage is known to reduce stress !!!
While everybody requires a minimum amount of stress in order to perform at optimal levels, when levels of stress continually escalate then it can become dangerous.
When faced with a stressful situation, the body prepares to ‘fight’ or ‘flight’. During this ‘stress response’, hormones, including adrenaline, are released in preparation to deal with the impending situation.
Once the perceived threat has passed then the body’s equilibrium is restored. However, for many people this is not the case.
For some, stress can be encompassed in every aspect of their daily life. It is this prolonged effect of the stress response that can cause the body’s immune system to lower and blood pressure to rise, leading to far more serious consequences.
While it is impossible to completely eradicate stress from the workplace, you as an employer can ensure that the negative impact of work related stress is kept to a minimum.
Learning to relax is very important to reducing stress at all levels and an excellent and easy way to achieve this is through massage.
Growing evidence shows that regular massage can reduce stress, relieve muscle tension, soothe the nerves, improve self-esteem, and evoke feelings of calmness and relaxation.
