Kriss Akabusi’s 7 Gold Medal Winning Tips
Kriss Akabusi MBE, Olympian and national treasure picks a winner with Therapy Solutions
We are fortunate this month to have team building and performance advice from not one but two gold medal winners! Kriss Akabusi MBE and Ben Hunt Davis. Ben will be revealing what rowing a boat has to do with contact centre team building and motivation but first a quick word from Kriss who picked a winner when he dropped in to see us at our Therapy Solutions stand at the Institute of Customer Service Conference (we think he was after a free massage!)
Hi I’m Kriss Akabusi
I’m very excited about 2012 and the Olympic Games coming to our fair isles. There are many similarities between sport and business both perform in a very definable arena, require laser like focus to deliver peak performance, are both pervade in an environment of change. You stand still, you go backwards, if you’re not raising the bar, you are losing advantage and of course the most successful businesses, just like sportsmen depend upon a whole group of people being 100% committed, technically proficient, disciplined performers, dedicated to the cause.
Kriss Akabusi MBE
Kriss’s 7 Gold medal winning tips
1. Set a vision
2. Focus on goal setting for teams and individuals
3. Ownership and commitment to goals
4. Identify and overcoming hurdles
5. Use creativity and innovation to achieve outstanding results
6. Be flexible and managing change proactively
7. Understand the importance of team work and how to achieve it