Work Related Stress

Tackling stress in the workplace is a challenge that managers face on a daily basis, Call centres by their very nature are demanding environments.

 » Work-related stress accounts for over a third of all new incidences of ill health.

 

» A HSE survey indicates that each case leads to an average of 30.9 working days lost.

 

» A total of 13.5 million working days were lost to work-related stress, depression and anxiety in 2007/08.

 Symptoms of work related stress include:-

• Poor relationships with colleagues
• Increased irritability
• Heightened sensitivity to criticism
• Loss of concentration
• Excessive tiredness
• Headaches
• Aches and pains
• Muscular tension

Providing a regular stress reducing massage will tackle the physical and psychological symptoms of work related stress inducing calm and relieving muscle tension.

Benefits to your business

As well as reducing sickness absence costs to an organisation, tackling stress can have a positive effect on:

• Employee commitment to work
• Staff performance and productivity
• Staff turnover or intention to leave
• Staff recruitment and retention
• Customer satisfaction
• Organisational image and reputation